Tutor Agreement

1. About These Terms

1.1 Purpose

These Terms of Service govern the use of the Studia Platform by tutors who provide educational instruction and tutoring services to students. They set out the commercial relationship between Studia (operated by Sophos Education Ltd) and you as an independent contractor.

1.2 Related Policies

These Terms should be read alongside the following documents, which form part of your obligations when using the Platform:

• Terms of Service — the platform rules that apply to all users
• Privacy Policy — how personal data is collected, used, and protected
• Community Guidelines — conduct expectations for all users

Where there is a conflict between these Terms and the Terms of Service or Community Guidelines, these Terms take precedence in relation to the commercial terms of your engagement with Studia. For conduct, safeguarding, and platform usage matters, the Terms of Service and Community Guidelines apply in full.

1.3 Commencement

These Terms take effect from the date you tick the acceptance checkbox during registration, or from the date you first access or use the Platform as a tutor, whichever is earlier.

2. Definitions

The following definitions apply throughout these Terms:

3. Independent Contractor Status

3.1 Nature of the Relationship

You are an independent contractor. Nothing in these Terms creates a relationship of employment, agency, or partnership between you and Studia. You are not an employee, worker, agent, or partner of Studia, and you shall not hold yourself out as such.

3.2 Tax and National Insurance

You are solely responsible for:

• Registering with HM Revenue and Customs as self-employed (or through a limited company, as appropriate)
• Paying your own income tax, National Insurance contributions, and any other applicable taxes
• Submitting your own tax returns and maintaining accurate financial records
• Complying with all applicable tax legislation

Studia does not deduct tax or National Insurance from your earnings and will not issue P45s or P60s.

3.3 Freedom to Provide Services Elsewhere

You are free to provide tutoring or other services to third parties, whether through other platforms or independently, subject to the non-circumvention obligations set out in Section 12.

3.4 Control of Work

Studia does not direct or control the manner in which you deliver your tutoring sessions. You determine your own teaching methods, lesson content, and schedule. Studia may set reasonable quality standards and policies that you are expected to follow as a condition of using the Platform.

3.5 Right to Work and Visa Compliance

You are solely responsible for ensuring that you have the legal right to work in the jurisdiction from which you provide tutoring services, including any applicable visa permissions or work authorisation requirements. Studia does not verify, guarantee, or take any responsibility for your immigration status or your eligibility to provide paid services under the terms of any visa or leave to remain you hold.

If you are based outside the United Kingdom, or if you are a non-UK national providing services from within the UK, you must satisfy yourself — and if necessary seek independent legal advice — that providing tutoring services through the Platform is permitted under the conditions of your visa or immigration status. This includes, but is not limited to, any restrictions on self-employment, the number of hours you may work, or the type of work you may perform.

3.6 Tutor Introduction Video and Profile Photo

By uploading an introduction video or profile photo to the Platform, you grant Studia the right to use your introduction video, name, and profile photo for marketing, advertising, or promotional purposes, including but not limited to publishing on social media channels, video hosting, and streaming services such as YouTube, Vimeo, Facebook, or others, to ensure accessibility and visibility to Students.

You may request the removal of any introduction videos published on social media channels, video hosting, and streaming services at any time by writing to [email protected]. Withdrawal of this consent does not affect the operational licence granted in Section 10.

4. What Studia Provides

Studia provides the digital platform and supporting infrastructure through which you deliver educational services, including:

• Livestream lesson hosting— tools for delivering live group lessons with text chat, polls, and AI Q&A
• 1-to-1 tutoring environment— video, audio, interactive whiteboard, and screen sharing
• Payment processing— via Stripe, handling all student payments and disbursing your earnings
• Scheduling and booking system— for Students to find available slots and book sessions
• Student matching and discovery— search, recommendations, and browsing features
• Safety monitoring and content moderation— AI-powered and human-reviewed moderation
• Student Subscription management— handling recurring billing, free trials, cancellations, and refunds
• AI tools— infrastructure for AI-assisted support during Livestreams based on your Teaching Materials
• Tutor profile and Content Library hosting— your public profile page and hosted content
• Analytics and growth insights— data on your session performance, ratings, subscriber trends, and earnings

Studia may add, modify, or discontinue features of the Platform from time to time with reasonable notice where material changes affect your ability to deliver services.

5. Tutor Obligations

5.1 Quality of Service

You agree to:

• Deliver high-quality, engaging, and educationally valuable instruction
• Prepare adequately for all Livestream lessons and 1-to-1 Sessions
• Align your teaching to the relevant UK curriculum standards (Key Stage 2, Key Stage 3, GCSE, A-Level, or university entrance) where applicable
• Maintain a professional environment and appearance during all video sessions
• Use accurate and up-to-date subject knowledge

5.2 Professionalism and Communication

You agree to:

• Maintain respectful and age-appropriate communication with all Students and Parents at all times
• Respond to Student and Parent messages within 24 hours during working days
• Keep your Tutor profile updated with accurate information about your qualifications, experience, and availability
• Follow all Studia policies and any supplementary codes of conduct we may issue

5.3 Attendance and Punctuality

You agree to:

• Attend on time all scheduled Livestream lessons, 1-to-1 Sessions, and Free Trial bookings
• Provide at least 24 hours' notice if you need to cancel or reschedule a session (except in genuine emergencies)
• Notify Studia promptly if you will be unavailable for an extended period
• Notify Studia promptly if you are unable to take on any more students and adjust your calendar

5.4 Safeguarding

Your safeguarding obligations are set out in detail in Section 8. As a Tutor on a platform for children aged 7–18, safeguarding is a fundamental requirement of your use of the Platform.

5.5 Platform-Only Communication

All communication with Students and Parents must take place through the Platform. You must not share personal contact details (phone number, personal email address, social media accounts, or home address) with Students or Parents, and you must not contact or engage with Students outside the Platform.

6. Revenue and Payments

6.1 Revenue Split

You receive 70% of all revenue generated from 1-to-1 Session bookings. Studia retains 30% as the Platform Fee, which covers the use of the Platform, payment processing, student sourcing, safety monitoring, student matching, AI tools, and all other services described in Section 4.

6.2 Pricing

For 1-to-1 Sessions, you set your own hourly rate within the range displayed on the Platform. Studia may adjust the available price ranges from time to time with reasonable notice. Free trials are 30 minutes long and do not require any monetary recuperation.

6.3 Payment Processing

All payments are processed through Stripe. You must maintain a valid Stripe connected account. Your share of earnings is paid within 7 days of session completion (or as otherwise communicated to you through the Platform). You are responsible for your own tax reporting and payment (see Section 3.2).

6.4 Refunds and Deductions

Where a refund is issued to a Student due to your non-performance (including failure to attend, late cancellation without adequate notice, or material failure to deliver the session), the refunded amount will be deducted from your wallet. You will be notified of any such deduction through the Platform before it is applied. Studia will not deduct from your earnings for refunds arising from platform technical failures or issues outside your control.

6.5 Disputed Payments

If you believe a deduction or payment is incorrect, you may raise a dispute by contacting [email protected]. Studia will investigate and respond within 14 days.

7. Enhanced DBS Requirements

7.1 Mandatory Requirement

You must hold a valid Enhanced DBS certificate with Children's Barred List check before you may have any contact with Students on the Platform. You may not teach, message, or interact with any Student until your DBS verification is confirmed by Studia.

7.2 Verification Process

DBS checks are conducted through U-Check, Studia's approved verification provider. You must cooperate fully with the application process and provide all requested documentation promptly.

7.3 Cost

The initial DBS check is paid for by Studia, recouped in small amounts with each lesson. Renewals (required every 3 years) are paid by you (approximately GBP 23 at the time of writing). We strongly recommend subscribing to the DBS Update Service to simplify future renewals.

7.4 Ongoing Duty to Disclose

You must notify Studia immediately (and in any event within 24 hours) of:

• Any change in your criminal record status, including any caution, conviction, or reprimand
• Any allegation, investigation, or proceedings relating to your conduct with children or vulnerable persons
• Any other matter that may impact your suitability to work with children

7.5 Consequences of Non-Compliance

Failure to maintain a valid Enhanced DBS, or failure to disclose relevant information under Section 7.4, will result in immediate suspension from the Platform pending investigation. If the investigation determines that you are unsuitable to continue teaching, your access to the Platform will be terminated immediately.

8. Safeguarding and Conduct

8.1 Position of Trust

As a Tutor on a platform serving children aged 7–18, you occupy a Position of Trust within the meaning of the Sexual Offences Act 2003 (sections 16–24). This creates enhanced legal duties and potential criminal liability for any inappropriate conduct towards Students.

8.2 Professional Boundaries

You must at all times:

• Maintain clear professional boundaries with all Students
• Keep all communication with Students and Parents on the Platform
• Never share your personal contact details with Students or Parents
• Never engage with Students on social media or any platform outside Studia
• Never arrange to meet Students in person
• Communicate in a manner appropriate to the age of the Student

8.3 Reporting Obligations

You must immediately report any safeguarding concern to [email protected], including:

• Any disclosure by a Student of abuse, neglect, or harm
• Any behaviour by another Tutor, user, or third party that may put a Student at risk
• Any indication of self-harm, suicidal ideation, or mental health crisis by a Student
• Any attempt by a Student to share personal contact details or arrange off-platform contact

You do not need proof to report a concern. Safeguarding disclosures by Students trigger a supportive response, not a disciplinary one.

8.4 Zero-Tolerance Conduct

The following will result in immediate termination of your access to the Platform and referral to the relevant authorities (including police, social services, the Disclosure and Barring Service, and/or the Teaching Regulation Agency as appropriate):

• Grooming or sexual communication with a Student
• Requesting, sharing, or possessing sexual images involving a minor (CSAM)
• Encouraging self-harm or suicide
• Hate speech or discrimination
• Threatening or violent behaviour towards any user
• Attempting to arrange off-platform contact with a Student
• Any other conduct that threatens the safety or wellbeing of a child

There is no appeal against termination for zero-tolerance conduct.

9. Session Recording and Monitoring

9.1 Recording Policy

All sessions on the Platform are recorded. By using the Platform, you consent to the recording of your sessions as a condition of these Terms.

9.2 Transcripts and Summaries

AI-generated text transcripts and lesson summaries are provided to Students and Parents for Livestream lessons, to support learning and parental oversight.

9.3 Content Monitoring

Studia uses a combination of AI-powered moderation tools (real-time analysis of text chat and transcribed audio) and human safety review (trained Safety Team members reviewing flagged content). You consent to this monitoring as a condition of providing educational services to minors through the Platform.

9.4 AI Model Training

Livestream transcripts and your Teaching Materials for Livestreams may be used to train tutor-specific AI models (AI Assistants personalised to your teaching style and content). These models are not used for general-purpose AI training. 1-to-1 Session recordings are not used for AI model training. If you only host 1-to-1 sessions and not any livestreams, none of your materials will be used for training purposes.

10. Intellectual Property

10.1 Ownership of Teaching Materials

You retain ownership of all original Teaching Materials that you create and upload to the Platform. Studia does not claim ownership of your original content.

10.2 Licence to Studia (Livestreamers only)

Note: This section does not apply to 1-to-1 tutors only.

By uploading Teaching Materials or delivering sessions on the Platform, you grant Studia a non-exclusive, royalty-free licence to:

• Host, stream, display, and store your Teaching Materials and Recordings on the Platform for the purpose of delivering educational services to Students
• Create and retain Recordings of your Livestream lessons and 1-to-1 Sessions in accordance with Section 9
• Use your Teaching Materials to train tutor-specific AI models (not general-purpose models)
• Use excerpts of your content for platform promotion and marketing, subject to your prior permission (see Section 10.4)

10.3 Restrictions on Studia's Use

Studia will not sub-license your Teaching Materials to third parties outside the Platform without your written consent. Studia will not use your Teaching Materials to train general-purpose AI models, and will not claim authorship or ownership of your original Teaching Materials.

10.4 Marketing Use

Studia may use excerpts of your Teaching Materials, profile information, session highlights, introduction video, name, and profile photo for marketing and promotional purposes, provided that Studia obtains your prior permission before any marketing use. You may withdraw marketing consent at any time by notifying [email protected]. Withdrawal of marketing consent does not affect the operational licence granted in Section 10.2.

10.5 Platform Intellectual Property

All rights in the Platform itself — including its design, software, branding, features, and any materials created by Studia — belong to Studia. Nothing in these Terms grants you any rights in Studia's intellectual property.

11. Content and Materials

11.1 Quality Standards

Teaching Materials you upload or deliver through the Platform must be accurate, up-to-date, and educationally sound; aligned to relevant UK curriculum standards where applicable; original or properly licensed; and age-appropriate for Students aged 7–18.

11.2 Prohibited Content

You must not upload or deliver content that is inaccurate, misleading, or educationally harmful; contains inappropriate, offensive, discriminatory, or illegal material; infringes the intellectual property rights of any third party; or promotes commercial products or services unrelated to education.

11.3 Content Removal

Studia reserves the right to remove any Teaching Materials or content that breaches these Terms, the Community Guidelines, or applicable law. Where reasonably practicable, Studia will notify you before or promptly after removal and provide an explanation.

12. Non-Circumvention

12.1 Restriction

For a period of 24 months after you last teach a particular Student on the Platform, you may not provide private tutoring or educational services to that Student outside the Platform without Studia's prior written consent.

12.2 Scope and Limitations

This restriction applies only to Students you have actually taught through the Platform — not to all Studia users or to Students generally. It does not prevent you from providing tutoring services through other platforms or independently, accepting a Student who independently contacts you (provided you did not solicit that contact), or teaching a Student you tutored before they joined Studia.

12.3 Consent Requests

If you wish to provide tutoring services to a Student outside the Platform, you may request Studia's written consent by emailing [email protected]. Studia will not unreasonably withhold consent.

13. Data Processing

13.1 Studia as Data Controller

Studia is the data controller for all personal data processed through the Platform, including Student data, Parent data, and your personal data as a Tutor.

13.2 Processing of Your Personal Data

Studia processes your personal data (including your name, contact details, qualifications, DBS verification status, payment information, session activity, and Teaching Materials) in accordance with our Privacy Policy.

13.3 Student Data During Sessions

During sessions, you will have access to Student personal data solely for the purpose of delivering educational services. You must process Student data only through the Platform and only for educational purposes; never extract, copy, download, or retain Student personal data outside the Platform; and never share Student personal data with any third party.

13.4 GDPR Compliance

You must comply with the UK General Data Protection Regulation and the Data Protection Act 2018 to the extent that these apply to your processing of personal data through the Platform. Any breach of data protection obligations may result in termination of your access to the Platform and, where required, notification to the Information Commissioner's Office.

14. Termination

14.1 Termination by Studia

We may terminate or suspend your access to the Platform:

• Immediately, without notice, for failure to comply with these Terms, including the User Code of Conduct, which is considered a material breach of these Terms;
• Immediately, for other serious cause including, but not limited to, sexual or other unwelcome harassment, threats or intimidation, fraud, falsification of documents or qualifications, safeguarding risk, failure to maintain a valid Enhanced DBS certificate, or a criminal conviction or caution relevant to working with children;
• Upon 30 days' written notice, for any other reason at Studia's discretion.

Studia may also delete or restrict access to or use of all related information and files. Studia will not be liable to you or any third party for any modification, suspension, or termination of your access to the Platform, or for loss of related information.

14.2 Account Inactivity

If you have not logged into your Studia account for more than 180 days, your account may be suspended and any remaining balance may expire. You will be notified before this occurs where practicable.

14.3 Suspension for Breach

If Studia suspends or terminates your account due to a breach of these Terms or any of Studia's policies, you understand and agree that you shall receive no refund or compensation for any unused lessons (whether scheduled or not), or for loss of any content or information associated with your account. In addition, Studia is entitled to withhold any funds remaining on your account as liquidated damages.

14.4 Termination by You

You may terminate your use of the Platform at any time by notifying Studia in writing to [email protected]. You may terminate immediately if Studia commits a material breach that is not remedied within 14 days of your written notice specifying the breach.

14.5 Effect of Termination — Access and Earnings

Upon termination, your access to the Platform will be removed. Any outstanding earnings owed to you will be paid within 30 days of the termination date, less any deductions for refunds attributable to you. You must cease using any Studia branding, logos, or proprietary materials immediately.

14.6 Effect of Termination — Student Transition and Content

Studia will manage the transition for your Subscribers, including notifying them of your departure and offering alternative Tutors where possible. Existing Livestream Recordings may remain accessible to active Subscribers for up to 6 months after termination. 1-to-1 Session Recordings are retained for the standard 90-day safeguarding period and then permanently deleted. Tutor-specific AI models will be deactivated within 30 days of termination.

14.7 Survival

Even after your right to use the Platform has been terminated or suspended, these Terms will remain enforceable against you. In particular, the following provisions survive termination: Section 6.4 (Refunds and Deductions), Section 10 (Intellectual Property — for the wind-down licence period), Section 12 (Non-Circumvention — for 24 months from last teaching a Student), Section 13 (Data Processing), Section 15 (Confidentiality — indefinitely), and Section 16 (Liability and Indemnity).

15. Confidentiality

You may obtain direct access via the Platform to certain confidential information of Studia, its affiliates, or Users, including but not limited to personally identifiable information, technical, contractual, product, programme, pricing, marketing, and other valuable information that should reasonably be understood as confidential (“Confidential Information”).

You agree to hold Confidential Information in strict confidence and not use the Confidential Information except for the purposes set out in these Terms, and not to disclose such Confidential Information to any third party. All rights, title, and interest in the Confidential Information remains with Studia, its affiliates, and its Users.

No obligation is imposed upon you with respect to Confidential Information that you can establish by legally sufficient evidence:

• You possessed prior to your receipt from Studia, without an obligation to maintain its confidentiality;
• Is or becomes generally known to the public through no act or omission by you, or otherwise without violation of these Terms;
• You obtained from a third party who had the right to disclose it, without an obligation to keep such information confidential;
• You independently developed without the use of Confidential Information and without the participation of individuals who have had access to it; or
• Is disclosed in response to a valid order by a court or other governmental body, or as otherwise required by law, or as necessary to establish the rights of either party under these Terms — provided that you give prior written notice to Studia adequate to afford Studia the opportunity to object to the disclosure.

Your confidentiality obligations under this section survive the termination of your use of the Platform and continue indefinitely.

16. Insurance

We recommend that you obtain professional indemnity insurance, particularly if you also provide tutoring services outside the Studia Platform. You are responsible for your own insurance arrangements. Studia does not provide insurance cover for Tutors. If you choose to obtain insurance, you should ensure that it covers your activities on the Platform.

17. Liability and Indemnity

17.1 Your Indemnity to Studia

You agree to indemnify and hold Studia harmless from any claims, losses, damages, costs, or liabilities that arise from your failure to follow safeguarding obligations, your failure to maintain professional boundaries with Students, any conduct by you that harms or risks harm to Students, your breach of data protection obligations, or your breach of any other provision of these Terms.

17.2 Limitation of Studia's Liability

Studia's total aggregate liability to you under or in connection with these Terms shall not exceed the total fees paid to you through the Platform in the 12 months preceding the event giving rise to the claim. Studia is not liable for loss of earnings or anticipated earnings, loss of opportunity, loss of reputation, technical downtime or platform unavailability, decisions made by Students (including cancellations), or any indirect, consequential, or special losses.

17.3 Exclusions That Cannot Be Limited

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded under the laws of England and Wales.

18. Dispute Resolution

18.1 Informal Resolution

If a dispute arises under or in connection with these Terms, the parties agree to first attempt to resolve it informally by contacting [email protected]. Studia will acknowledge your communication within 7 days and aim to resolve the matter within 28 days.

18.2 Mediation

If informal resolution is unsuccessful, either party may propose mediation through a mutually agreed mediator. Both parties must agree to mediation; neither party is obligated to participate. Each party shall bear its own costs of mediation, and the mediator's costs shall be shared equally unless otherwise agreed.

18.3 Courts

If the dispute cannot be resolved through informal resolution or mediation, either party may bring proceedings in the courts of England and Wales, which shall have exclusive jurisdiction.

19. General Provisions

19.1 Entire Agreement

These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between Studia and you in relation to your engagement as a Tutor on the Platform, and supersede all previous agreements, understandings, or representations relating to its subject matter.

19.2 Amendments

Studia may amend these Terms from time to time. We will give you at least 30 days' written notice of any material changes. If you do not agree with the amended Terms, you may cease using the Platform before the effective date of the amendment. Continued use of the Platform after the effective date of an amendment constitutes acceptance of the amended Terms.

19.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

19.4 No Waiver

A failure or delay by either party in exercising any right under these Terms does not constitute a waiver of that right. A waiver of any right is only effective if it is in writing and signed by the party granting the waiver.

19.5 Assignment

You may not assign, transfer, or sub-contract your rights or obligations under these Terms without Studia's prior written consent. Studia may assign or transfer its rights and obligations to another organisation (for example, in connection with a merger, acquisition, or sale of assets), provided that the assignee agrees to be bound by these Terms.

19.6 Notices

All formal notices under these Terms must be sent by email to: [email protected] (for Studia) or to the email address associated with your Tutor account (for you). Notices are deemed received on the day of sending if sent before 17:00 on a working day, or on the next working day if sent after 17:00 or on a non-working day.

19.7 Third-Party Rights

These Terms do not confer any rights on any person or party other than the parties to these Terms. No third party may enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999.

20. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.

21. Contact Information

These Terms were last reviewed on 24th February 2026. Studia recommends that you read these Terms carefully and seek independent advice if you are unsure about any of their provisions.

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